Bloodbanner Support

Email cc86394@gmail.com. A real person reads every message.

Moving to a new phone

If both devices are signed in to the same Apple Account with iCloud on, your village and Crowns move over by themselves the first time you open Bloodbanner. On Android, or if iCloud is off: on the old phone, open Menu > Back up or move your village > Copy my backup code, and save the code somewhere safe (Notes, or an email to yourself). On the new phone, paste it under "Restore from a code".

The Warden's Charter

It's a one-time purchase that opens chapters 3 and 4 of The Long March. If you bought it before, tap Menu > Warden's Charter > Restore purchases while signed in to the same Apple Account. You don't need it to raise your Keep or raid rival holds.

Crowns and Remove Ads

Crowns are saved with your village on your device and in iCloud. Apple can't restore Crowns, so keep iCloud on or keep a backup code. Start over keeps your Crowns. Remove Ads is a one-time purchase: restore it from Menu > Crown shop > Restore purchases. If Crowns you paid for didn't arrive, email us with the date of the purchase.

How do units choose where to go?

Each unit goes for the building it can reach soonest on foot, counting the time it would take to break any wall in the way. Shieldbearers only attack defenses, Raiders go for camps, quarries, storehouses and the Keep, Sappers go for walls, and Menders heal. You can redirect your fighters as often as you like: swipe across a group on the field to pick it (or use Pick all), then tap a building to send them at it, or tap open ground and they walk there and wait for your next order.

The app closed during a raid

Nothing is lost. The next time you open Bloodbanner, the raid plays out from where it was with the units already on the field, and the rest of your army comes home.

Friend raids

Open Raid, then Friends. Send my village shares a code for your hold (or Copy code puts it on the clipboard). Your friend pastes it under Take on a friend and raids a copy of your hold in their own game. Nothing is lost on either side: no loot changes hands, every unit comes home, and your best try is kept. To raid your friend back, paste their code the same way.

Can other players raid me?

Not your real village. Bloodbanner is single-player: a friend raid is against a copy of your hold, and your village and loot are never touched.